Refund policy

We offer a 60-day return window, which means you have 60 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need your receipt or proof of purchase.

To start a return, contact us at support@chiropress.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.

Exchanges

The fastest way to get a replacement is to return your original item and once accepted, place a new order.

Refunds

Once we receive and inspect your return we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at support@chiropress.com.

European Union

If your order is shipped into the European Union you have the right to cancel or return within 14 days for any reason. Your item must be unused and in original packaging with proof of purchase.